Returns & Exchanges
At LEELO ACTIVE, we want you to feel confident and empowered in your activewear. If your gear isn't the perfect fit, we offer easy returns and exchanges within 30 days of purchase to ensure your training never misses a beat.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original condition, unworn, and with tags attached, then securely pack them in the original shipping mailer.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Refund or Exchange Processing
Once our warehouse team inspects your return, we will process your refund to the original payment method or dispatch your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing